Is this what passes for customer service? Why does US Airways feel it necessary to insult my intelligence. WHEN IT’S THEIR OWN FAULT. English fail, customer experience fail, and technological competency fail = #USAirways fail

Is this what passes for customer service? Why does US Airways feel it necessary to insult my intelligence. WHEN IT’S THEIR OWN FAULT. English fail, customer experience fail, and technological competency fail = #USAirways fail

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